• Cash on Delivery (COD) Parcels: 2 to 4 business days to other cities (COD parcels are not insured)
• Non-COD Parcels (Bank Transfer / Card): Overnight – 2 to 4 business days
• Non-COD Parcels (Detain): 3 to 4 business days
• Expedited Delivery: Within 48 hours for selected priority locations

At ZahComputers.pk, we prioritize the safety and security of your packages with tamper-evident packaging and protective bubble wrap.

Store Pickup: Prefer collecting in person? You can visit our store at Techno City Mall, Karachi to pick up directly.

Official Warranty Coverage & Claims

Warranty is applicable to products carrying explicit warranty details.

Refund, Return & Exchange Policy

Fair, customer-first policy backed by dedicated support.

You can exchange any product purchased from ZahComputers.pk within 14 days of purchase under these conditions:

• Item is faulty, damaged, or defective upon delivery (applicable for non-COD orders).
• Item does not match original website specifications or differs from your order.

To raise a dispute, please notify us within 3 to 4 days of delivery.

Important: For damaged items, providing a continuous unboxing video as evidence is essential. Email the video to support@zahcomputers.pk within 14 days.

If a product received does not match the description on our website, you have 7 working days from the delivery date to claim an exchange or cancellation. To qualify, products must be undamaged, unopened, in original retail condition with all packaging materials and accessories intact.

When an order is canceled and refund approved, funds are processed within 3 to 4 working days via the original payment channel.

Credit/Debit Cards: May require 7 to 10 additional working days to reflect in your account depending on Pakistani banking security clearance.